We are committed to delivering your carefully curated fashion essentials with efficiency and care. Every order is processed in our fulfillment center within 1-2 business days after payment confirmation. Whether you're refreshing your wardrobe with versatile basics or seasonal statement pieces, our team ensures your selections are packed securely and dispatched promptly. All items undergo quality checks before shipment to guarantee they meet our standards.

Processing typically takes 1-2 business days (excluding weekends and holidays). Transit times vary based on your location and selected shipping method. Domestic deliveries generally arrive within 5-7 business days, while international shipments may require 10-20 business days. Note that extreme weather events or customs clearance may occasionally cause delays beyond our control.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order total and destination. Seasonal promotions may include temporary free shipping thresholds – check our homepage for current offers.

We currently ship to most countries across North America, Europe, Asia-Pacific, and select regions in South America and Africa. Some remote locations (e.g., certain islands, military bases, or territories) may require additional shipping time or incur supplemental fees. During checkout, our system will automatically indicate if we cannot deliver to your address.

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. Click the tracking link to monitor your package's journey in real-time. For consolidated shipments with multiple items, you may receive separate tracking numbers. If you haven't received tracking information within 3 business days of ordering, please check your spam folder or contact us.

While we strive for timely deliveries, occasional delays may occur due to carrier issues or customs inspections. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please contact our support team at [email protected] with your order number. For lost packages, we'll initiate a carrier investigation and provide solutions within 3-5 business days.

International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country. These fees vary by destination and are determined by local authorities – we cannot predict or control these costs. To avoid surprises, we recommend checking your government's import regulations before ordering. Note that refusal to pay duties may result in package return or abandonment, with no eligibility for refunds.